Shopping Help

These size charts are intended to be a general guideline. Sizing and cut will vary between brands.

For more accurate size selection we recommend using your body measurements.

If you are between sizes or need assistance selecting the proper size, please contact us

WOMEN'S CLOTHING SIZE CHART

WOMEN'S CLOTHING MEASUREMENTS

Bust: Measure around the fullest part of bust.

Waist: Measure around natural waistline, slightly above navel and below rib cage.

Hips: Measure around the widest part of your natural hipline.

Still not sure which size to choose? Email us the product name. your measurements (bust, waist, hip),

along with any extra information, for example I'd like to wear this item fitted,

or I'd like to wear this item loose, etc.

We can help by suggesting a suitable size for you.

Email: info@cashmerism.com.au

These size charts are intended to be a general guideline. Sizing and cut will vary between brands.

For more accurate size selection we recommend using your body measurements.

If you are between sizes or need assistance selecting the proper size, please contact us.

MEN'S CLOTHING SIZE CHART

MEN'S CLOTHING MEASUREMENTS

Still not sure which size to choose? Email us the product name. your measurements (bust, waist, hip),

along with any extra information, for example I'd like to wear this item fitted,

or I'd like to wear this item loose, etc.

We can help by suggesting a suitable size for you.

Email: info@cashmerism.com.au

BABY'S CLOTHING SIZE CHART

BABY'S CLOTHING MEASUREMENTS

Order Process Hours:

CASHMERISM business hours are Monday – Friday 9:00am – 5:30pm AEST. Orders confirmed before 13:00pm will be processed on the same day, and orders confirmed after 13:00pm will be processed the day after confirmation email sent.

You may contact us at anytime by emailing info@cashmerism.com, or through our contact form. We will get back to you as soon as possible during our business hours.

Upon dispatch of your order an automated email with order tracking information will be sent to you.

 

Domestic Shipment

We understand that when you have purchased the beautiful cashmere from us you would like to get them as soon as possible! To perfect your experience with us, CASHMERISM offers FREE EXPRESS DELIVERY to all of our customers Australia wide for all orders over $100. Your package will arrive 1-3 business days after you receive our order shipment confirmation email. 
Please refer to the table below for your detailed shipping information. 

 

International Shipment

For international customers, CASHMERISM ships to all countries via Australia Pack & Track. 

To boost up your shopping experience, and to reward our loyal customers, when you spend more than AUD$350 in one transaction, CASHMERISM offer FREE INTERNATIONAL SHIPPING.

Please note: delays may be incurred as items go through your country's Customs and you will be responsible for any local customs duty, import taxes or costs due on your purchase. These are decided on a case-by-case basis by your own government at the point of entry to your country and are outside our control. However, most countries allow Internet purchases below a certain value to be imported free of duty and tax. Our courier company will contact you if you are required to pay any additional fees.

Please refer to the table below for your detailed shipping information.

The table above is guidance only; the exact amount of postage will be shown to you at the check out.  

We accept return or exchange of the product within 14 days of purchase if the tags of the product remains intact and the product is unworn, unused, unwashed and undamaged. A copy of the tax invoice is also required for any return or exchange.

We check the quality of any item strictly before processing, however if in the unlikely event due to a faulty issue we are happy to refund any purchase within 7 working days from your receipt of your order. Products that are damaged as a result of wear and tear are not considered to be faulty. The returned item must be unworn, unused, unwashed, and undamaged.

Items bought on sale are non-refundable.

Regarding any refund or exchange, please contact customer service by emailing: info@cashmerism.com.au

All returns must be sent via registered mail, and please note the customers will be responsible for the postage to and from CASHMERISM for return or exchange items.

Upon sending the return or exchange items, please be sure to clearly mark your shipment as returned goods on any custom or postal forms.

Only product that are in their original condition will be refunded, others will be returned to the customers at their own cost. 

While dry clean is an option, there is really nothing to be scared of if you choose to clean your beloved cashmere yourself.

*When you receive your new cashmere from us, they are at their cleanest, there is no need to wash them before wearing.

WASH

Before washing, remove as much pills as possible using a sweater comb or electronic sweater pill remover. (Every cashmere or woollen knitwear pills after wearing, this is not symptomatic of inferior quality, simply an inevitable consequence of loose fibre on the surface rubbed against each other and objects around them. Pills can be easily removed by using cashmere comb. Don’t worry there are plenty of fibre locked in the yarn to keep the garment staying soft. To reduce pilling, don’t wear your cashmere next to rough clothing, metal accessories and rough leather items such as crocodile or suede leather bags is a recipe for pilling. )

Pour one capful of hair shampoo or mild detergent such as wool mix into a clean tub, be sure to use COLD water. Soak the cashmere for 5 minutes, then press and squish the soapy water through your cashmere. Just imagine you are giving your cashmere a gentle massage. SPECIAL GARMENT CARE: It is best to leave ink printed garments to the professional qualified dry cleaners.

RINSE

Ball up the cashmere, and squeeze excessive water gently, repeat with clean water until detergent is gone.

DRY

Lay your semi-wet cashmere onto a towel and roll it up. Press out as much water as you can. Lay your cashmere flat on your drying rack. NEVER never hang them. Keep the drying cashmere away from heat and sun. Remember, gravity and sun are top enemies of cashmere.

FINISH

Iron press your cashmere with steam inside out on low heat to return the cashmere to its original shape. Tips: It is the best to avoid direct contact of the iron and the cashmere garment by covering the cashmere garment using a piece of clean cotton tea towel when pressing the garment.

STORE

Always clean your cashmere before storing them away. Moths are especially crazy about dirty natural fibres.

Fold all your clean cashmere and store them in a drawer. It’s always the best to store them with a natural moth repellent; Cedar balls, cedar chips, cedar cloves or sachets made with lavender oil are few of the natural moth repellent that you can use.

When purchase from CASHMERISM online, a protector bag will be offered complimentary to each order so that later on you can store your cashmere in the bag.

Care for your cashmere right, and they will love and care for you forever.

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